Logs out of xbox live when i try to play a game!!

I can log in to xbox live but when I try to play a game it logs me out of live. It won't let me log into xbox live again unless I come out of the game. Can anyone help???

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:

Greetings Sify Dualz!
Could I have you try the following steps up front, to see if we can get this sorted. Post back and let us know how that goes and we'll go from there.

Delete Xbox LIVE profile safely

Before you delete your profile you have to know the username and password for your Microsoft account that is associated with your profile.

  1. Go to Settings, and then select System.
  2. Select Storage.
  3. Select All Devices.
  4. Select Gamer Profiles.
  5. Select the gamertag that you want to delete.
  6. Select Delete.
  7. Select Delete Profile Only. This deletes the profile but leaves saved games and achievements.

Clear Xbox system cache 
 

  1. Press the Guide button on your controller, go to Settings, and select System Settings.
  2. Select Storage or Memory.
  3. Highlight any storage device, and then press Y on your controller.
  4. Select Clear System Cache.

Restart your console

Download Xbox LIVE profile.

  1. Press the Xbox Guide button on your controller (large X button in the center of your controller).
  2. Select Download Profile.
  3. Enter the Microsoft account associated with your Xbox LIVE gamertag.
  4. Enter your Microsoft account password.

Post back and let us know if you were helped by this.

 

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Try these steps exactly. Delete your profile(profile only) clear your cache three times in a row. Restart your console then redownload your profile, should correct your diconnect issue

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Hey guys, thanks a lot!

This worked!

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Plz help me fix for me

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Greetings SarragaRocks!

Can you please create a new thread and detailing out your situation. Include any error code you are getting and any troubleshooting steps you have tried so far. Thank you!

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