Logging into child account

I had the same problem.  After talking with a tech support rep.  I had to log into my sons account on xbox.com.  it immediately prompted my child to have an adult log into there account.  there was a link at the bottom that took me back to the log in page.  i had to log into my account then it asked me to verify that i am an adult by entering my credit card information.  It also said it had to charge my account .50 to verify that i am an adult.  It says that all proceeds will be donated to charity.  This is very frustrating that xbox would have to charge my account to verify that I am an adult.  If all xbox customers have to do this that is roughly 23 million dollars.  Seems like a scam to me.  Might be time to look at Playstation.

Hope this helps.

 

Question Info


Last updated July 4, 2018 Views 1 Applies to: