Log in problems

i have had my account for years and yesterday i bought the xboxone, loaded it up and tried to sign in to my account and password was wrong so i had a code sent to my mobile phone to change password, did that, signed back in, great! I then put my xbox 360 on, tried to sign in, email and password request! So i enterd my email username and newly updated (on the xbox one) password, didnt work either, i then proceeded with the cant access your account option and that didnt work, now for some strage reason i can log on to this site with my email and password but not on my xbox 360, i have emailed microsoft support and they basically passed the buck to xbox support and for some strange reason you can no longer contact xbox support direct via email which i think is absolutely ridiculous, so i have decide to take the only option given to me of posting my grievance on a public forum....is this what you call customer service?
 

Question Info


Last updated July 4, 2018 Views 7 Applies to:

Sorry to hear it.  If you would like to contact phone support to find out what's happening with the gamertag then click the link below to start a chat with them.

support.xbox.com/contact-us

Be sure that you don't choose to speak with Ambassador Support as they cannot help with account related issues.

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