Log in issue

Hi, I know my login information and my password but Xbox 360 does not recognize it. I reset my password using the security process and it still does not recognize on my console. I can log into the online site though (obviously). I would like help to resolve but the phone support wait time is 55 minutes. Any help here would be great. Thanks
 

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Last updated July 5, 2018 Views 4 Applies to: