LOCKED - Xbox360 stolen

Hi

My house was robbed and one of the things they took was my xbox360,kinect and about 30 games, I was hoping that i could get my gold account have a stop on it so they cant login auto with the xbox, i have my credit card details on it.

Also i was hoping that there would be a way to report the IP if my xbox360 ever went online again??

 

Question Info


Last updated July 5, 2018 Views 40 Applies to:

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

Wow, I am terribly sorry about that robbery. Very unfortunate. But for you, I would call Xbox Support to cancel the membership and credit cards on their so they don't take the information. 1800-4MyXbox

And did you call the police?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

[quote user="MARTYY FARTYY"]

Hi

My house was robbed and one of the things they took was my xbox360,kinect and about 30 games, I was hoping that i could get my gold account have a stop on it so they cant login auto with the xbox, i have my credit card details on it.

Also i was hoping that there would be a way to report the IP if my xbox360 ever went online again??

[/quote]

 

yes but if only you file a police report

you need to have the police call xbox support  in your region before they can release any information

( a court order must be obtained)

ms will not hand out any info only to the police

 

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

yea called the police they came out and looked for prints and made a report,we have insurance.

Just got a text from a mate saying they have been online 32mins ago.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

or is it because im logged into here?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

you login here or on the xbox you login all services

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Wait, who's your "mate"? The police or your friend... ?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

I know the feeling bro -__- but call the police call Xbox services

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

You could recover your gamertag on a different console and then change the password.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Just change the Email Password it should change the password on the live and request password input for their end :)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

if you change the password, the change applies to the console as well.  you need to recover our gamer tag on another console, then it will make your tag unusable on the stolen console, unless a password is put in

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.