LOCKED - www.xbox.com/accounts not working.

I've been trying to unsubscribe from my Live account by credit card for a while now, and every time I try to enter http://www.xbox.com/accounts as the countless messages and information says, I just get an avatar shruging off with a smile, which is starting to annoy me now, and the message "Oh, oh... Eso no debería haber ocurrido. Parece que has encontrado un error en el sistema". (Mexico, translation: "That should have not happened, you found a system error") with no elaboration whatsoever. Just that. I want to fix this soon, because I don't want any more Live.

 

Question Info


Last updated July 5, 2018 Views 4 Applies to:

Just tried to copy the text when I found this almost invisible text at the bottom:

date: 21/05/2011 02:29:49 a.m.

code: 58AFA7C50D548C

s: uIAvjy+k3hijQuhpCbad+w==

id: de59a41e-02fa-4e86-9c36-6f783766f1a4

req: 05ee2e98-469a-4ead-bf3c-41a4dc55f51c

What am I supposed to do with this?

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well ok i take it you are from mexico

you have to call mexican customer support to turn off autorenewal

(you cannot do it from the website)

 

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But I can't even access my account, and my friends from Mexico can and get the option to cancel the renewal. What am I doing wrong?

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no you cannot cancel the renewal online

you can only do it by phone

(mexico never had that option to cancel online)

if your friends live in oregan or one of the 2 other states (US) then you can

 

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