LOCKED - Terms of use

I called xbox support about my account RelaxingJd, telling them it won't let me log in and after recovering my Gamertag several times it gave me an account PreadultSpade5, wich i never created. My old RelaxingJd account is still active, and the lady on the phone told me it was a Terms of Use violation.Can somebody tell me what happened? I haven't done anything banworthy. I was just playing Modern Warfare 2 when it booted me off xbox live. i think someone hacked my account. Please help. please tell me why my account is banned and it won't let me log in. I changed my windows live ID password like the lady told me to, and try to recover my gamertag again, and it gave me the PreadultSpade5 Account. Please help me.


Question Info

Last updated July 5, 2018 Views 3 Applies to:

If your original account was suspended for a violation, you should post in the Suspension forum for more information. forums.xbox.com/.../41.aspx

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