LOCKED - Someone used my email address to open an account. How do I get it shut down?

Someone signed up for Xbox Live or whatever using my email address, and I can't do anything about it because it's a child's account. Changing the settings requires their parent's permission. I don't even own an Xbox. How do I get Microsoft to delete this account?

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

For account security, you should call phone support.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.