LOCKED: *please let this mistake be fixable*

Hey my name is JC and my gamertag is DOOPYJUiCE and was wondering why i got console banned. Yesterday for the first time in 4 months, i renewed my XBL gold membership with the 2 months for $2 using the first card i ever put on any account which belongs to my mother (since ive always been scared of getting hacked) and was very stoaked since everything was going so great, i got new internet, i got XBL gold for cheap, and i can play halo 3. after the purchase of the gold membership i played a few games of halo with 2 of my friends for about an hour or two and later i made a purchase of 3 things which were 400 MSP, 800 MSP and a arcade game guilty gear x2(which is the reason i got a total of 1200 MSP) and then logged off after i downloaded it. i then tried to cancel my mother's credit card number off of my xbox account because i didnt want microsoft to keep charging me renewal fees once my membership ended but it said that i could not at the time so i signed off and called it a night.i see where you guys are coming from if you accidently banned me because of that but please understand that i just wanted the payment to be a one time thing and didnt want the card to stay on the account any longer for safety reasons.i can provide you guys with all the proof you need to show you guys that the card belongs to my mother.i was very confused when i tried to sign on to XBL today and saw the console ban window since ive been using XBL for about 3 years now and have never gotten a single problem or form of warnings or complaints from anyone.i honestly have no clue on how i could have gotten banned in 1 day of being re-connecting but im sure it was a misunderstanding or a mistake and i hope it can get fixed very soon. i would very much appreciate it if you guys give me a response A.S.A.P ! i very much hope you guys understand this big misconception and are willing to hear me out.please

feel free to reach me at my email [Mod Removed] .Again, i hope this is all fixable and would very much appreciate if you guys reply soon

please hear me out,

thank you

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.

Yeah. If it was banned you wouln't have been able to sign into it on the website and post with it right now.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

No problem.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

ty, much appreciated

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Unfortunately, the enforcement team doesn't discuss console bans so you'll probably never find out the exact reason. And as Sonic pointed out, console bans are permanent. Once a console is banned it won't be unbanned.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

We don't work for Microsoft. Since you're still able to use your account, then it's not banned. Even if a console gets banned it doesn't necessarily mean the account is banned also.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Also you stated that you wanted to take your card details off the system.

In order to do that, you will need to phone Xbox Support, and ask them to cancel automatic renewal and then you will be able to take off any card details from the system.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

i have tried posting on that forum and my post never appeared as if never submitted,

do you personally think it could be fixed eventually though?

or atleast give me the certain reason this has happened?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

Yes that is the only place you are likely to get an official answer.

However console bans are permanent and will not be reversed.

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

so theres hope that DOOPYJUiCE is still usable?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

So you guys most likely banned me for something i didnt do yet i have to buy another xbox?

can you let me know if my account is perma banned aswell?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

* Please try a lower page number.

* Please enter only numbers.

* Please try a lower page number.

* Please enter only numbers.