Locked: My xbox got banned? Why?

This happened some time ago. It all started when I got my red rings on my xbox. We sent it to microsoft for repairs. Unfortunately, they said they cant repair it in a note when we got our xbox back. Strangely, it worked. But when I went on xbox live, my account has been banned and it said that I can't go on xbox live anymore. I can't access my dlcs anymore and it says my xbox is banned....Can someone explain to me why?

My gamertag is ScaleneSunny. Thanks

 

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Last updated July 4, 2018 Views 7 Applies to:

OH and this is another account but not the one that got banned

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If your console is banned it will still work, you just cant connect to LIVE using it.
Here is the console ban FAQ.

You would need to enquire about your account ban in the 'my account was suspended' forum.

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I still don't get it. Where is the forum for my account was suspended? And I don't know what I did wrong. I sent it to Microsoft for repairs not any other company. I don't know what I did wrong. I did not mod it. I did not go online very much. I only download demos. I play games. That's all. I dont get why! Gamertag: ScaleneSunny

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Hi sorry I did not really explain it well did I.

On my first post click on the link where it say my account was suspended. That will take you to the suspension forum.

No one outside of that specific forum has any access to info about your account or console, the policy enforcement team are the only people who can tell you what happened.
(They issue actions on the LIVE sevice)

Best of luck finding out the info you need.

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so Im supposed to make a thread?

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Yep that's right, just click on 'new post' in the suspension forum.

Pop your affected gamer tag in the body of your post and ask why your account was suspended/banned.
The posts are moderated so it will have to be OK'd before you see it in the forum. Once its in there a member of the PET will reply to you.

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