LOCKED - My Gamer-tag superping71

Hi guys,

               Can you please tell me why my gamer score was reset and also why when i view my gamer profile on my xbox it says my gamer zone is cheater the only 2 people who play my xbox is me and my 14 year old son and no cheating or hacking allowed as my son is disabled ( learning disablity ) and plays the xbox non stop from morning until the early hours i ahve better things to do than cheat on a game score pleae can this be fixed as i think my gamertag was hacked recently very Disappointed indeed and my son is not very happy at his gamerscore now!!!!!!      

 

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Last updated July 5, 2018 Views 0 Applies to:

Thanks for the correction Tropicat.  Not sure how that happened.

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If you feel as if this happened while the account was not in your control, call 1-800-4-my-xbox and open an unauthorized access case so the account can be reverted back to what it was.

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Link above is wrong, You want this one http://forums.xbox.com/xbox_forums/xbox_support/f/41.aspx

 

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This is the wrong place for this thread.  You should post in the forum listed below to get your answer.

forums.xbox.com/.../11.aspx

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