LOCKED: My console was banned ?

Hello to the support team down there at Xbox.  My Xbox console was banned for no reason in my opinion.  I tried to sign on this evening and a message popped up saying This console has been banned for violation of the Terms f Use.  I have no idea why this has happened to an innocent like myself.  I was never apart of hacking or any of that foolishness.  I would like to know why my console was banned or if someone banned my IP adress and hit me offline.  I would like to know whats going on here and will i ever be able to get back online and play with m friends.  My Gamertag is lm Cahlii.  My console serial number is : 202876372305

 

Question Info


Last updated July 4, 2018 Views 10 Applies to:

I'm afraid that neither Support or the Enforcement team will answer console ban queries, the most they will do is point you to this page Console Suspensions - Xbox.com.

I'm afraid they are never reversed, so your only option to get back online is to buy another console. 

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Hello. If your console has been suspended, it is due to a gross violation of the Xbox LIVE Terms of Use or Code of Conduct identified by the Xbox LIVE Policy and Enforcement team. This thread is now locked, as this is not open for discussion on the Xbox Support forums. You can post in the forum titled " 14 My Xbox LIVE Account was suspended . " 

For more information on Console Suspensions, please visit this link: http://www.xbox.com/en-US/consoleban 

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