Locked: Keep getting disconnected on Xbox Live, cannot stay connected long enough to join games.

What Country/State/Province do you live in?

New Hampshire - United States

Modem brand & model number:

****
Model #: TM402P/110 

Router brand & model number:

Belkin N-Router
Model #: F5D8236-4 v2 

Network Connection Type: Wireless/Wired If Wireless, what type of encryption are you using?

Wired Network with Dynamic

Things you have tried: Is UPnP Enabled?

Yes

Is NAT Type Open?

Yes

Any Error Codes you encounter:

W: 0000 - 0008 X: 0000 - F001 Y: 20A8 - 4840 Z: 0000 - 0000 ID: FFFF - FFFF

What type of internet do you have?

Cable

Who is your ISP(Internet Service Provider)?

Comcast

When you run "Test Xbox LIVE connection" what is the exact message shown on screen?

Network: Connected
Internet: Connected
Xbox Live: Connected

Status:

W: 0000 - 0008

X: 0000 - F001

Y: 20A8 - 4840

Z: 0000 - 0000

ID: FFFF - FFFF 

 

I keep trying to get on Xbox Live, it is late (2:00 AM Eastern) on Friday, May 13, 2011. I connect to Xbox Live, start up Call Of Duty: Black Ops, join my friends' party and game and begin to play. In the pre-game lobby, I notice my friends speech cutting in and out. We go to join game and almost start the game, I unintentionally leave the party and I get "Cannot connect to XBOX Live Party". Then it goes to the Call Of Duty Loading page and it just loads forever. Eventually, I may get back to the main screen or I end up to the dashboard and it will just simply say "Cannot Connect To Xbox Live... go to xbox.com/support blah blah". I'll restart my XBOX connect again and this will repeatedly happen. This has happened before, but has fixed itself quickly. I was playing earlier today, last night, and the day before that. This hasn't happened to me in awhile and I'm nearly positive that it isn't my internet connection or router. Other online gaming consoles work fine with no lag or disconnects and XBOX often does too. Please help me...

David S

 

Question Info


Last updated July 4, 2018 Views 42 Applies to:

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having the same problem with left for dead two! I can join and play quick matches but cant connect to a party to play with my friend, says cant connect to party xbox servers may be down? But I can still play just not with my friend in party and watching netflix right now! Ran the test everything was good?

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all my settings are same except on the error status line W: is 0000-000B not 8

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Have you tried opening ports on your router?  http://portfoward.com

Does the router have the latest firmware?

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I am having problem figuring out how to open ports, but no settings have changed on router, got the latest firmware and I was in a party with a friend the other day. i just cant join a party tonight or accept a invite to join a friend but I can join other games like in quick match? I got error saying cant connect to party Xbox servers may be down?

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but I would think if my ports wernt open on router I wouldnt even be able to get online? Xbox Live is working fine just cant join a party with my fiends

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mines connecting to xbox live just not able to connect with a party or join a game with friend but can play with strangers?

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Hi,

What firmware are you using on the Belkin? Have you tried connecting your Xbox direct to the Arris as a test (bypassing the router)

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also check for any router updates from belkin this may be problem

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It sounds to me that you either have a NAT error your are not seeing or you may have a bad cable/ports.  I would try opening the firewall ports on your router and checking whtat the security level is.  There could also be an issue on your friends side, who was hosting the party when you got disconnected?

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I have opened my ports and the firmware and updates for my Belkin router are the most recent available for my router. I have also allowed my NAT to be open specifically for the XBOX's port and it has an open security basis, so I am able to normally get connected and access tons of games quickly with no problems. It seems to work great right now. I have noticed that this problem normally occurs when someone is using my laptop (wireless) connecting to the internet.

My friends have the same connection as me, and it seemed to cause me the same problem when I played alone too. It only tends to happen once and awhile.

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