Locked: I need Help

Hello I wrote from Mexico and I don´t know what I have to do with my son´s console

recently he couldn´t play on line because his console its banned, please help

I spent a lot of money bought him brad new games, and perhaps I pre order

Gears of Wars in Game Stop, and in last July he renew his gold live card

and my card still up with Microsoft, that for its extrange why the console is banned

and the count still working.......please answers us, my son´s is 11 years old

and Microsoft fix 3 red lights on their own instalations their send us an ampty box , we are always on the

right side will never do something to embarass us.

THKs a lot

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Well if your "Son" got his console banned then he broke the Terms & Use. You will have to buy a new xbox in order to play online. In all console bans there is no reverse on it. It is going to stay like that forever. I hope this helps!

-TG TRYHARD

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If your console has been suspended, it is due to a gross violation of the Xbox LIVE Terms of Use or Code of Conduct identified by the Xbox LIVE Policy and Enforcement team. This thread is now locked, as this is not open for discussion on the Xbox Support forums. You can post in the forum titled " 14 My Xbox LIVE Account was suspended . " 

For more information on Console Suspensions, please visit: http://www.xbox.com/en-US/consoleban 

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