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LOCKED - i cant access m parental email and i need reset
Hi i called 1800-4 my xbox today and a guy told me to come here, and my proble was that when i made this account iStatic HaX V3 i was younger now i am older now (16) and when i go download a game i always get a error saying your account is not
permitted to download content with this error and i go to account management and i try to upgrade my account to adult and it asks for the parent email but i dont have it anymore cause it got spamed and when ever i try to recover it on windows live.com i clickcustomer
support and i always get a pin and i copy and paste the and go to my email and open the link and i putin my pin and it says your pasword reset password is processing but then it stays the for example for me it took 5 days and they didnt send me a email back
i have all information on this account but i just dont have the cel number on the account or the secret answer on it my microsoft support number is please feel free to contact me on my cell 18572516785 or just reply to this post thank you ......................
SUPPORT NUMBER IS ,,,1156110581
This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.
Assuming your account is set to your real age, you will be given the right to promote it to an adult account on your 18th birthday. Child accounts can not download m-rated items, although they can use them if the parents say it's okay.
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