LOCKED - Gamerscore

I have had my gamerscore reset for about 6 months now and Xbox just hasn't been as enjoyable as it used to be mainly because I had to watch a 2 years of hardwork and time go down the drain and I all I want is to have it back, I didn't do anything wrong I just hope a moderator acknowledges this post.

 

Question Info


Last updated July 4, 2018 Views 65 Applies to:

[quote user="Gamerscore Correction FAQ"]

Questions and answers
Under what circumstances does LIVE correct a specific gamerscore?
Specific and automated criteria are used to determine if a player has earned achievements by using tools that circumvent the game or avoid game play entirely.  A player who meets these criteria has their gamerscore corrected.
How does LIVE know a player has been cheating on their gamerscore versus another player?
We look for abnormal achievement and gamerscore activity using criteria that identifies users who have used external means to earn achievements without really playing the game.  Users who play games legitimately to earn an achievements are unaffected by this.
Does being a “cheater” change a player’s experience on LIVE?
We only correct the player’s current gamerscore and label them as a “cheater.”  This label can be observed on Xbox.com, and through the player’s view of their gamercard on a console or PC connected to LIVE.  They are still allowed to legitimately gain future achievements and the player’s experience doesn’t change in any other way.
I think I know someone who has been “cheating” – why haven’t you corrected their gamerscore?
For gamerscore corrections, cheating is when you gain achievements through avoiding game play and the use of external tools.  If a player hasn’t met specific criteria then we don’t correct their gamerscore.  If your definition of cheating is different, then gamerscore correction isn’t the answer – you should consider reporting the user through the feedback reporting system.  It is also possible that the player is not cheating at all.
I’ve had my gamerscore corrected, is there any way to appeal the decision?
There is no way to appeal a gamerscore correction.  We only correct gamerscores for players who meet the criteria 100%.  Your best choice is to show the community you won’t do it again.
But it was my little brother/roommate/guest that did this using my gamertag. Can I appeal?
No. As is outlined in the Terms of Use you are responsible for all activity on your account.
I’m worried I might get my gamerscore corrected.  What should I do?
Like the vast majority of Xbox LIVE members, if you earn achievements by playing through games like any other player, then you have nothing to worry about.  Gamerscore correction only applies to players who use external means or avoid game play to earn achievements.
I’ve heard of other players getting banned. Why don’t you just ban these gamertags?
We believe in players reforming themselves, which is why gamerscore correction only applies to previously earned achievements.  This allows these players to earn achievements like other “fair” players without having to get banned from LIVE.  However, any user who violates the LIVE Terms of Use is subject to having their gamertag banned.

[/quote]http://www.xbox.com/Live/Cheating

 

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Gamerscore resets are not done without 100% proof of modification. That being said IF you were not in control of your account at the time of the modification then you should contact support and have them do an UNAUTHORIZED ACCESS INVESTIGATION, at which time they will lock the account until it is complete, usually within 7-30 business days. If it is found to have been out of your control they will remove the CHEATER watermark but the reset will stand as issued because unauthorized methods were used to adjust the gamerscore. After all, account security is not just MS's responsibility, it is OURS as well.

Your only recourse at this time would be to start over with a new account and earn all of your achievements legit from here on out. You should also take a few minutes to read up on and practice support.xbox.com/.../account-security.aspx.

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The only channel for appealing your GS reset is the Enforcers, but since yours was over 6 months ago, I'm betting that isn't going to happen. The only thing you should do about a GS reset is prevent it from happening and not cheat. The TOU is not meant to be taken lightly.

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