According to the FAQ located here, if you created your gamertag while you were signing up for Xbox LIVE, you can change it once for free. My gamertag was created during the set-up, after I bought my 360 off of a coworker, about a year and a half ago. I had to stretch my ethernet cable to the 360 to be able to sign up, which totally wasted the free month of gold, since the 360 couldn't stay hooked up where it could reach the cable. However, I just recently bought myself a wireless adapter, and noticed the above FAQ. However, when I followed the steps, my only option to change my gamertag was to pay (which I'm not willing to do). Is this something only relevant to accounts created after a certain date, or does it have to be done within a certain time frame? If so, this should probably be added to the FAQ, so that misunderstandings such as this do not repeat themselves.