Well I came home from work today to find my console had been banned from xbox live. After reading the message and visiting the MS FAQ's it appears I have been banned for breaching T & C's by using a modified console of some description. So lets look at the evidence that I can supply
1. Console Tampering - Nope! bought console brand new from game and have proof of purchase, plus a new copy of MW2 and BOps which are the only games I play.
2. Online fraud - I'm just a simple home user, not only would I not enter into such folly I wouldn't know how to even if I wanted to!
3. Repeat egregious violations - OK this one I have a hard time with because my online settings are such that I cannot receive/send voice or text messeges except from friends and I cannot listen in or talk to any player whilst online. However, I have had my Xbox live account suspended before for repeated complaints. I find this ridiculous because I only play the game, I don't trash talk or send/receive text messges as I am unable to.
The fact that Microsoft can render a £200 console virtually useless with no explaination is beyond ludicrous and should not be allowed. For a simple home user as myself surely this is counter preductive because I find myself in the position of either splashing out for another console or taking the route of actually hacking the console so I don't have to. Therefore Microsoft in their inifinite wisdom has made a potential pirate out of a law abding end user that has carried out everything properly.
Further more as I am completely innocent of 1, 2 & 3 I can only assume that all it takes is for you to aggravate your fellow online players sufficiently (in my case by winning games) to have Microsoft blow away your console and therefore online experience with zero explanation.
Come on Microsoft, I appreciate that the minority of the online community that do decide to modify their consoles costs millions, but you owe it to your hard working, law abiding customers that provide you with guargantuan profits to have a process along the lines of 'innocent until 'PROVEN' guilty!' at least to have access to exactly why they were banned in the first place would help!!