Locked: Console Banned

Hello, I'd like to know why my console was banned. Please let me know.

Thank you

 

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Last updated July 4, 2018 Views 10 Applies to:

MS will not tell you, sorry.

 

The best you will ever know is that they have some evidence that you didn't follow the Terms of Use and/or the Code of Conduct.

 

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Microsoft do not un-ban previously banned  consoles as they are permanent. They do not ban people's consoles/accounts lightly, they do so after several investigations.

The most common reason for a banned console is modifying it, but there are other reasons such as marketplace theft.
 
You might want to post in section 14 in order to get an official answer.

Console Ban

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Hey I Have Been Console Banned And I Havent Done Anything But The Guy Who Had My GT First Was A Big Modder And There Actually A Video On Youtube Of My Proof It Was Someone Else. How Do I Report This? And No He DIdnt Hack My Account Its Just He Had The Same Name Before I Did.

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unless that person you are talking about that was "a big modder" also had access to your console, what you describe doesn't make sense.

A console is banned independently of a gamertag.  It matters what your gamertag is doing on a specific console that has a specifc console ID.  

If the perosn that was a "big modder" was doing stuff that violated the ToU, then HIS console would have been banned, not yours.

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Talax Lives why are you saying that MS will not tell him the reason of the ban?

Did you forget that was you that put the updated link for console ban here yesterday where they said:

For more information about account suspensions and console bans, please visit our Xbox Forums. Members of the Xbox LIVE Enforcement Team monitor this forum and can tell you why your account or console was suspended.

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If you notice, my original response was from Sept 2, before I found the new document.

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My mistake sorry.

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No worries.

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If your console has been suspended, it is due to a gross violation of the Xbox LIVE Terms of Use or Code of Conduct identified by the Xbox LIVE Policy and Enforcement team. This thread is now locked, as this is not open for discussion on the Xbox Support forums.

For more information on Xbox 360 Console Suspensions, please visit: http://www.xbox.com/consoleban 

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