OK since I can't get any responses from anyone on this matter. I have called support at 1800-4my-xbox and they can't help me. The Enforcement Team keeps deleting my posts in section 14. So I am forced to post in here where I highly doubt I will get any *REAL* answers from anyone who would actually know why...
I was playing Deus Ex when all of a sudden I was disconnected from Xbox Live. I then paused the game and tried to reconnect to Xbox Live. It failed and a pop up stated that my console has been banned. I am not a modder/hacker/cheater. My BIO is 100% legit and appropriate. My motto is "IGCDYNASTY KILL PVT" which is my Clan/Squad/Rank. None of my Gamertags are innapropriate. (AsHlEyErIcKsOn, BootStarStar21, xXC0B41NXx) I have never been suspended/banned on any of my accounts.
None of my accounts have been banned only my console has been banned. Now if I was doing something I shouldn't have then my accounts should have been banned. The only games I've played in a while are CoD: Black Ops and Deus Ex: Human Revolution. I have looked at the list of things that could get your console banned and I have done none. My case has never been opened (Factory sticker under face plate is still intact.) The most modding that's been done to my xbox is I have changed the Face plate from an ugly blue one to a solid white one.
I would like this matter dealt with appropriately. I have not received an email and the reps on 1800-4my-xbox can't help me due to the lack of communications between them and the Enforcement Team. I don't care if I'm doing this wrong. I want answers and I want them now. I am the only person who uses my xbox.