LOCKED: console banned reasons

my current xbox console came up with a message of "console banned for violation of terms of use" ...I was interested if support has access to the reason for the ban...I can provide the console serial number if needed...

 

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Last updated July 4, 2018 Views 4 Applies to:

I know this isn't going to be pleasant to hear but neither Support or the Enforcement team are willing or able to provide you with a reason for the console ban.

All anyone can do is point you to this page 
Console Suspensions - Xbox.com which details some information about it. 

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Unfortunately console bans are permanent and cannot be reversed.

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Hi! If your console has been suspended, it is due to a gross violation of the Xbox LIVE Terms of Use or Code of Conduct identified by the Xbox LIVE Policy and Enforcement team. This thread is now locked, as this is not open for discussion on the Xbox Support forums. You can post in the forum titled " 14 My Xbox LIVE Account was suspended . " 

For more information on Console Suspensions, please visit: http://www.xbox.com/en-US/consoleban 

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