LOCKED - Changing online safety settings

I asked my parents if they would change some of my safety settings now that i'm 16. They agreed and tried to change some but the error: Could not save online safety settings. Try again  came up. Is there a fix for this? My account was made on the previous dashboard layout, if that helps.

 

Question Info


Last updated July 5, 2018 Views 2 Applies to:

Hi there.

 

What are the current "Online Safety Settings" set to? If they are already set to "Teen" then you will be unable to customize or change any of these settings untill the account turns 18, which means you'll be bumped up to "Adult" status.

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No, it's on custom, but the features are nearly identical to the "Teen" setting.

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Have your parents review the Family settings for your account and then "Xbox LIVE Controls", from here there are further options you can adjust.

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