My son's console has been banned
We have a console we purchased brand new, never opened anything. We have been tapping the top of the console due to repeated open tray messages to get the games to play.
How do you get the open tray issue?
Can the ban be lifted? we haven't tried to fix anything to avoid to getting banned? And he still gets banned.
Very frustrating We have had the console for only 3 years - called support, no longer have a warranty so I can send it in to get a refurbished replacement for $100 , and his current console is banned and you can't talk to anyone and no way to fix this?