Any apparent reason, outside of Illinois, having to call xbox to turn this off? I mean, its a complete pain. I have 3 accounts taht dont always get used every month cause I have friends over at my house all the time, because a lot of my buddies from collage have lan parties all the time, but we also go online. Well it is a bit on the stupid side that I have to call in every time or move to fricking Illinios, essentially, to get it to allow me to turn if off on the website.
I mean, you really think your going to stop THAT many people from canceling vs the amount of calls your probably have to take because of this? And if you are that determined to have people call because you think you can talk them out of it at least give those of us who have mroe then 1 account to fricking turn auto renew off. Prepaid cards are not convienient and if you make any purchases with a CC with a prepaid card it gets the auto renewal anyway, so since I can make purchase of subscriptions online, you would think it makes ****ing sense that you can cancel it online.
I understand you're a business, and all, and you want to make it as time consuming as possible without going to far, to cancel an account, but I cant believe its worth it... I would have to think you guys get a lot of calls about this crap.