Let me start off by saying that I am over 18. Definitely over 18. I am not a minor, but my birthday is my business so I will not elaborate as to what age I AM. I am, however, at the age when I am well within my rights to access all of the content on Xbox Live, Mature or otherwise. Now, when I first started my Xbox Live account, I may have accidentally put the wrong age information in. I don't recall why it happened, only that it probably did. Probably. Not definitely. When I called up Xbox Live support about this, the guy told me there was no way to change the age, but that I have nothing to worry about and won't be banned for it.
Now most people who post about age issues are talking about having entered too low an age and now they can't access anything because of the restrictions. In my case, I can access everything because the age I may have accidentally entered may have been too old. Not that I shouldn't be able to access everything anyway. I am old enough to do so anyway. But my age may still say that I am older than I really am.
I want to change my age because I'm afraid Microsoft will ban me, even though the guy on the phone said they wouldn't. Now I have officially bought stuff from Xbox Live AFTER this phone conversation. So as per American law, Microsoft has knowingly accepted money from somebody who might have inadvertently violated their terms. And by knowingly accepting money from me, they are saying that they are allowing me to get away with that. (If I did it. And I'm not saying I did.) Legally, they cannot turn around and ban me for this one reason, now that they have accepted money from me afterwards.
That being said, I'm still afraid of being banned. I don't have an audio recording of the man on the phone's response proving what I'm saying. So I couldn't prove in a court of law that they accepted money from me knowing that I *may* be in violation of the terms. And without that proof, Microsoft could still ban me and just lie in court and say they didn't know anything.
So, what I'm looking for is either a way to no longer be in violation of the terms (If I am, and I'm not saying I am, just that I MIGHT be.) Is there any way to indicate a different age than the one I started with? And if not, does Microsoft actually keep age on record? Or do they just check it initially to make sure you aren't a kid? And what are my chances of being banned for this thing I may have done accidentally?
I'm afraid if I continue to not worry about it and go on as I have, that I may some day get banned at random, after investing lots and lots more money into Xbox Live stuff like DLC. That wouldn't be fair at all. I don't deserve to lose all of that money over an accident that may have happened. But I've already spent a lot of money on this account as it is, so I don't want to start a new one either.