I used a debit card for XBL in 2008, it hasn't reached the expiration date, but it is no longer valid. My account has been suspended due to an issue with auto-renewal trying to charge that card (I've been using pre-paid cards for the past couple of years). I had just assumed it would automatically downgrade to Silver
I do have a prepaid card, but I receive an error if I try to put it in on either the website or on the console. Is there a way to get downgraded to Silver, so I can enter the code? I'll give customer service a call when they open, but if anyone can help, I'll be thankful.