Load Times/Freezing

I purchased 2 console around January, one for me and one for my dad. Both consoles are very slow navigating. Example would be going to the friends list, i click friends and the screen darkens and just has the loading circle in the center, sometimes the circle doesn't even come up the screen just darkens and nothing happens. I have to just snap back to the game im in. Its pretty much the same no matter what i do on the console. People i play with on COD say the same thing but i dont hear anything about this on the research ive done. Any ideas?

Edit: And yes i have done hard resets

 

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Last updated July 4, 2018 Views 0 Applies to: