live ran out 25/3/2013 but im still on gold

after a bit of advice , cant find the right section to put this,

my xbox gold thingy ran out on the 25/3/2013 it is not on auto renew , but still today the 1/4/2013 i am still a gold member why is this and when will it go away ??

 

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Last updated July 4, 2018 Views 0 Applies to:

You might want to check your bank statement. Microsoft is a money hungry monster, and it is very unlikely that you are receiving Xbox Live gold for free. I know for a fact that a lot of the tools they provide on this website are broken (ie: tuning off auto renew). It might be best to contact the support people and ask them to look into it.

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thanks for the reply, isnt there a live support i can talk too?? cant seem to find my way around here

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You can contact support via this link

support.xbox.com/contact-us

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