It seems that ever since i upgraded my internet i have been having trouble with Xbox Live.
It seems to not disconnect while im playing online games(cod,arcade games,ect)
but it will disconnect while not doing anything or watching a movie either through video player or netflix
I cant even get through a whole movie without it disconnecting like 10+ times..very annoying!
What Country/State/Province do you live in? Usa,California
Modem brand & model number: uBee DDW3611 Cable modem/router (DOCSIS 3.0)
Router brand & model number: uBee DDW3611 Cable modem/router (DOCSIS 3.0)
If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? N/A
Things you have tried: Reset router,called isp and asked for them to send reset.Changed what port i was using on the router and changed ethernet cable
Is UPnP Enabled? Yes/no/Unknown. Yes
Do you have a NAT error? If so, what is your NAT? Call of duty shows nat as open(i hope thats what you mean)
Any Error Codes you encounter:
Who is your ISP(Internet Service Provider)? BrightHouse Networks. (Running lightning fastest you can get from them)
After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears,
what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)
W:0000 - 000B
X:0000 - F001
Y:20A8 - 4860
Z:8007 - 2741
ID:FFFF - FFFF
L:8015 - 100C
Q:8015 - 100C
The report didnt show anything for "S:" or "C:"
but did have this
Any help will be greatly appreciated! Thanks!