Live help!

I just upgraded to a family gold membership.  I can't not get my daughters xbox supplied tag, email, password to allow her to have live.  The message i keep getting is that the live id is associated with another gamertag.  What am i doing wrong?


Question Info

Last updated July 4, 2018 Views 4 Applies to:

Hello kappealer - This may be of some help to you. "You cannot have a Windows Live ID attached to more than one Xbox LIVE account. So you can either change it on the first account so that you can use the Live ID on the new account or just create a new Live ID for the new account." You'll have to make a new account via this link: -Instructions were taken from this forum link: I believe this person had the same exact issue as you. Just to be sure your daughters XBOX Live account is already recovered onto your XBOX 360 correct (the one that you're trying to use to add her to the Gold Family Pack)?

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