Live connection issue

So my network is working, my xbox gets the internet, but live however does not work.  At the same time my xbox is showing all the services of live as up.  Is there a fix for this or am I just screwed?


Question Info

Last updated July 4, 2018 Views 4 Applies to:

Is your Xbox connected- thru Ethernet (cable) or -wireless?

Start by unplug your modem/router (wait 5 min before you reconnect anything)

Make sure your modem/router is running on the latest firmware. Just a tip when you update. Download the latest firmware from manufacturers website.

If you are running a wireless connection try connect the Xbox with Ethernet (cable).

If you have a separate modem and router disconnect the router and connect the Xbox directly to the modem to see if the router is the issue.

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