Licence Transfer Problems

Hi,

 

I have been without internet for a while, and unable to access any downloaded content on my 360 slim.

 

Decided to hook up the xbox to try and transfer my licences over, however the tool says that this xbox is already licenced.

 

Anybody had a similar problem?

 

Think I transfered everything over using the HDD cable when I got the new machine last christmas, though as have had internet access until now had not noticed any problems.

 

Anyone got any advise on how to convince the tool that the xbox isnt licenced? May it be a problem with the HDD cable copying over the details of the old machine?

 

Many thanks

 

Matt

 

Question Info


Last updated July 4, 2018 Views 3 Applies to:

The transfer cable only transfers files. To do a license transfer, you would need to visit http://xbox.com/drm and follow the process there. You do need to be logged into LIVE on the destination console at least for the duration of the transfer, which only takes a few minutes.

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I have tried using the transfer tool on the website, however it says my console is already has the licenses and will not continue

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How does the tool tell you this? You should just click next and it will ask you to log into your current console, then press next again. Is this where you are seeing this issue?

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After I log into the console and click "Next" it tells me that it is already licenced, however disconnected from live I can still not access dlc and all xbla games are trials until I am logged in.

I remember reading somewhere about a problem with consoles "thinking" they are the old one once stuff had been transfered using the hdd lead, just not sure how to convice it otherwise!

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Mine is downloaded but when i go to the game the add ons arent present.  this is my special in game armor for halo reach: my flaming helmet, recon helmet, elite armor and chest plate are all downloaded but when i go to play reach it isnt in the armory. help please.....

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So let's back up a bit, what about your content isn't working properly to begin with? Are you unable to redownload or play any of your content?

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Hey i kinda have the same problem i have the waw map pack bundle and both DLCs for MW2 on my , hardrive it will let me play them on the account i origanlly downloaded them on but my account i use now ! HELP

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[quote user="mattcrowther"]Think I transfered everything over using the HDD cable when I got the new machine last christmas, though as have had internet access until now had not noticed any problems.[/quote]

If the new console was never connected to Xbox Live before, maybe it never downloaded any content and thus doesn't show up in the DRM tool. So you could be trying to transfer your licenses to the old console ID, which is where they started in the first place... On the License Transfer page, compare the console ID(s) listed to the one shown in your current console's System Info. If the current console ID isn't shown on the web, you can get it there by downloading a free game trailer or gamerpic or something.

 

The other possible problem is that you did the web part of the license transfer but did not re-download all your content to finish the re-licensing of it. (Transferring via cable from your old HDD is not the same as re-downloading for DRM purposes.) Since the License Transfer can now be done every four months, you wouldn't be getting the previous error of not being able to do the transfer again 'til December, 2012. Since your current console is now connected to Live, you could try re-downloading some bit of content (that wasn't working offline) and then try it offline again. But the console ID verification should tell you for sure.

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