personaly i have tryed every soloution that other people have surgested and not a single one works
delete profile done
clear systerm cache done
turn off xbox then on agian and downlaod profile again done
and you wanna know the out come absolutly nothing
now personaly i think the xbox team should get it sorted but if anyone else has a way let me know i got many people trying to get on there and its driving them mad !!!!!!