Laggy Connection Please Help

I have been experiencing connection issues, such as getting kicked out of games and lagging its almost every game i join. I also lag a lot more when i play with friends on Call of Duty. I will almost get kicked out of most games 2 minutes in to it. It always says i have an open NAT when i play games. I also have UPnP enabled, so i really confused why i still lag so often. I have a wired connection with a Belkin router. Modem to Router to Xbox. If you know any way to fix this or even to make it a little bit better please tell me. :)

 

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Last updated July 4, 2018 Views 1 Applies to:

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What are the model numbers of the Belkin and the modem? Who is you ISP? have you tried pluging the console directly into the modem?

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The Belkin is F5D8230-4. The modem is SB5101. I dont know if i can plug it straight to the modem because i have tried and it wont go in all the way

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So what you will want to do is try to find out if it is a routing issue such as the NAT or firewall, or if it is an issue with the signal coming from the ISP you may need to move a few things around. Try going wired to the SB5101. Unplug the power from the modem and restore your console to defaults and then plug it in and try to test it out. If your wired to the router you should be able to get to the modem. most the time they are right next to each other. If that works then you know it's a router issue. If you still have issues then it's an ISP issue. You can try some settings in the router if it can't reach like DMZ or turning of the firewall. From what I've seen Belkins have issues if they don't get updated firmware as well. Xbox has a page for the walk throughs this one should be close enough. forums.xbox.com/.../2898.aspx

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I have an open nat and i was going to try DMZ, but i didnt know if its safe or not. I also have tried to to restart the modem and reset console to default. I cant even tell im lagging till im in a game.

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[quote user="Kingrobster27"]I dont know if i can plug it straight to the modem because i have tried and it wont go in all the way[/quote]Can you specify what you mean by "wont go in all the way".

If you haven't already, clear your Xbox system cache. This will only remove temporary files from the system cache.

  1. Press the Guide button on your controller, go to Settings, and select System Settings.
  2. Select Storage or Memory.
  3. Highlight any storage device, and then press Y on your controller.
  4. Select Clear System Cache.

Can you check your Xbox storage device if there are any files that might have become corrupted. Corrupted contents is shown as an yellow exclamation mark.

Thanks! 

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DMZ is safe for your console. I would not do it for a computer though. But it might not be a router issue. You might be getting packet loss or line issues from the ISP. There is no reason to start messing with router settings if it's not going to fix anything. The easiest test you can do is try direct to modem.

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My router and modem plug in to each other. Am i supposed to take out the cord going into the router, from the modem, and plug my cord from the xbox in to the modem. Because when i do that it says no connection.

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taidara i checked all my storage and there was nothing corrupt

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Yes the cord should go from the modem the SB5101 to the Xbox. When you do that you will want to power cycle the modem. Unplug the power for about 30 seconds and then plug it back in. Then restore the console to the network defaults. In the network settings select Configure Network then move to the right and select Restore Factory Defaults. Then retest the console.

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[quote user="Kingrobster27"]My router and modem plug in to each other. Am i supposed to take out the cord going into the router, from the modem, and plug my cord from the xbox in to the modem. Because when i do that it says no connection.[/quote]Power off your modem for two minutes. Turn on your modem and wait for it to connect properly. Connect the Ethernet cable from your Xbox to the LAN port on your modem. Turn on your console. Go to network settings and restore to factory defaults. Press "B" on your controller and test Xbox LIVE connection. Let us know if you can connect properly this way. Thank you!

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