kinect wont work for chat

can anyone help? my kinect wont work for chat, no one can hear, all settings are correct, kinect mic on, its on for chat and i tried it on my brothers console and it works fine but his kinect has the same problem on my console, no one can hear me! its picking up movement but not sound, what else can i try?! thanks

 

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Last updated July 4, 2018 Views 1 Applies to:

Hey there Toxic,

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do you have anything plugged into your console or controller such as a third party headset, falshdrive, or a headset/chat pad plugged in on your controller? Let us know about those questions. :)

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no nothing at all only the kinect, the power cable and the cable to the controller charger

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oh and obviously the hdmi lead from console to tv

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