Kinect not powering up, can't access menu via controller

For some reason, my Kinect won't turn on my system when my system turns on, and I no longer can access anything in the xb1 menus and settings because I have lost all control with my controller. Yes, the Kinect is plugged in. I wasn't doing any tinkering beforehand (such as inputting codes from that backward compatibility hoax). It just started doing it. Not  sure what my next step is, since I can't access the menu to troubleshoot or (gulp) do a factory reset. Anybody out there having a similar issue or have any ideas?

 

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Last updated July 4, 2018 Views 7 Applies to:

Meant  to say.....For some reason, my Kinect won't turn on when my system turns on.............

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Hello, I just recently had a similar problem. The Xbox would power on but the Kinect wouldn't. I also received a long error message.  I spoke to tech support for about two hours and we came to the conclusion that I needed to send my Xbox in for a new one (Exchange). Are you getting any error codes?

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