Kinect no longer works after latest update

My kinect will not turn on after latest update. I am in preview program and was told that my kinect would be replaced and to post here. My reference # [Mod Removed]. thanks

 

Question Info


Last updated July 4, 2018 Views 2 Applies to:
Answer

Hi GEMINI 2, 

Sorry you're having issues with your Kinect. First, please do not post any personal information including service requests as this is a public forum. From what I understand about the preview program, faulty hardware is not covered under any kind of extended warranty. If you would like assistance troubleshooting your device please see the link below, and post your issues there so the preview community can better assist you. 

Xbox Preview Forums Current Update

 

MCP. MCDST. LVL 80

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