Kinect is unplugged

Got hit with this issue today. Kinect stops working while everything is powered on, unplugging and re-plugging the Kinect sensor doesn't help and neither does a console restart :( Others around the web seem to be getting it http://www.xboxoneforums.net/forum/7-xbox-one-hardware-accessories/1954-kinect-unplugged-but-actually-plugged-help-me.html but no one here seems to mention it.here
 

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Last updated July 4, 2018 Views 0 Applies to:

Tried a 2nd Kinect sensor, appears to be a console side issue :(

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Im having the same issue. Microsoft customer support keeps handing me back and forth from place to place.

This is a nightmare.

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I'm on hold with them now, 40 minutes left until I get to speak with someone. Also tried Factory reset on the machine, no luck there either.

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1 hour and four minutes waiting here lol

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Quite a few people are having this issue and it seems to be an update issue. I'm also posting on this forum and it seems to have a little bit more info on a fix. I haven't gotten mine to work yet but I have a feeling if this new update gets pushed out it'll work. Fingers crossed!

forums.xbox.com/.../1625764.aspx

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