Kicked out of live when I launch a game


Everytime I go to play a game on xbox live after connecting, it kicks me out of live and I can't play with my friends.

It connects to the internet okay (after having to disconnect and reconnect a couple times. I don't think i've been banned, i always get to at least login okay at first, before i launch a game. Please help!

Here's the status report after it works:

W: 0000-0021


Y: 20A8-4840

Z: 0000-0000


L: 0015- 10F1

Q: 0015-10F1

T: Wireless




N: abel




Question Info

Last updated July 4, 2018 Views 8 Applies to:

Hey Jericho! To help you out can you tell us a few things - Can you specify your modem and router, brand and model? Also, does this happen in all games? Do you get a error message when it occurs? If so, can you let us know what it is? The more details the better! :)

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.