Keep on disconnecting from Xbox live with Wireless adapter on Xbox 360 Elite.

I have a black wireless adapter and i have full  bars on my wireless connection. I keep getting disconnected from Xbox Live and this makes it difficult to play any online games.  Any solutions?

 

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Last updated July 4, 2018 Views 3 Applies to:

Hello there you could try talk to an xbox live chat support person they will be able to help you, or you can even go into an chat with an ambassador chat witch might help a lot more. Thanks for letting me help.

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Greetings PUR3!
Thank you for bringing this to the support forums!

To give us a better understanding of your situation, please read: forums.xbox.com/.../155724.aspx And post back in full detail (the questions in bold).

Include any troubleshooting steps you have tried so far, so we don't post up solutions that you have already tried.

Thank you!

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What Country/State/Province do you live in? Washington State

Modem brand & model number: Zoom 5352  Gateway

Router brand & model number: Zoom 5352   Gateway

If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter? Black external adapter

Things you have tried: port forwarding, UPnP, resetting cache and re-downloading my profile

Is UPnP Enabled? Yes

Do you have a NAT error? No

Any Error Codes you encounter: 8015910e

Who is your ISP(Internet Service Provider)? Comcast

After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)

W:0000-0021

X:0000-F001

Y:20A8-4840

Z:0000-0000

ID:FFFF-FFFF

L:0015-10F0

Q:8007-0435

T:WIRELESS

D:75.75.75.75, 75.75.76.76

S:WPA2

C:1

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I am constantly getting logged out when I want to play a game or even connect to an app on my 360. I am reading this thread and the forum and i am still at a loss, I am also plugged into my modem and I am still getting this problem accruing. . . HELP PLEASE ! !  !

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any solution to this? i have the same modem and constantly get kicked out of parties and chats and booted from xbox live while trying to play COD Ghosts. very annoying.

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Me too :/

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I keep on getting logged out of my Live account while on my console when I go to a game or go to a app. It is annoying and I am always having to log back in when I leave a game or an app. . . What do I need to do ? ? ?

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