I've had my console since Nov. 28th with no problems. Everything was working fine just hours ago. Heard the new update was due in a few days but should download automatically if instant on is enabled. Which it is, however I was prompted to complete the update on start up...2/16/14 approximately 1:30 pm EST. Anywhere from 77 to 80% I get the message problem with the update. I can still play offline, well I could before I did a factory restore, just can't connect to live. Checked my network it's good, tried power cycling and went from wireless to a wired connection...same deal. I know Microsoft held the update back for a week, don't know if there were bugs or something with it....but I wanted to know if this was a common issue people were having with this update? Or should I go ahead and send it in for repairs?