When watching a video (more often Youtube than Netflix, though NF has done it a few times), I will get a "Hackmastergenrl logged out of Xbox Live" message and the video will stop. When I choose to run "test connection" one of two things will happen - either the test will fail completely, or it will complete the test, and there is no detected issue. Then I can re-connect to Youtube and fast-forward to the spot I got stopped at, but this can happen MULTIPLE times while trying to watch one 30 minute-ish video.
I realize this may be a router issue, but I cannot figure out why this may be happening.
What Country/State/Province do you live in? Canada/Nova Scotia
Modem brand & model number: Motorola SBG6580
Router brand & model number: D-Link DIR 628
Things you have tried:
Is UPnP Enabled? /no/
After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)
D: 192.168.0.1, 0.0.0.0