Just logged into my Xbox One and my tenure isn't showing?

So I just brought my new Xbox One home and set it up and signed into my outlook account that's associated with my gamertag and one of the first things I noticed is that my xbox live tenure isn't showing. It's just a lowercase "i" is what it seems. My friend's on Xbox One are all showing their years on Xbox Live but I am currently not. Is there something I should be worried about? Your help would be much appreciated. Thank you. 

 

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Last updated July 4, 2018 Views 4 Applies to:

Hi there,

It is a known issue which has popped up for users from time to time, and combined with the new console release I believe the servers are under considerable stress today.

Should you be worried about it? Not really - I'd expect it to pop back when the release frenzy has calmed down.

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^I do appreciate it and that's kinda what I figured but just wanted to confirm if I had to do anything on my part to correct this. I'm guessing/hoping that when I get home, it'll be updated. Appreciate the response!

Anyone else have this issue.

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Okay, so I just checked on my profile and it's still telling me same thing. Maybe it needs a little more time?

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Well I am posting to this forum thread as I have the same problem and microsoft support have told me to post a thread in order for it to be picked up by the enforcement team. I have renewed my membership on the one and now my tenure (7 years I believe) is not showing on my profile. I have removed my account from the console and re-downloaded it and waited 48 hrs and still nothing.

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