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Hi, Have bought a 12 month subscription.  Got a window live ID and password.  Hooked up the xbox 360. Now when I put a game  in to play xbox live it is saying I need points!!! Pls help.  This is for my son who is out and would love it to be set up before he comes home later today.

 

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Last updated July 4, 2018 Views 2 Applies to:

Have you redeemed the 12 month code?

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Wonder if it got set up in time? :-o

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OP if you have Redeemed your 12 month pass , you shouldn't be having issues .here is a link that can assist you

support.xbox.com/.../redeem-prepaid-codes

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It sounds like you're trying to purchase content.. for this you need to go to a store and buy points cards or pay by credit card online.

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