Just created my new account and bought xbox live gold but I am still silver on my profile and console
I just created This new account and bought xbox live gold for it. They charged me out and everything but it's still been 24h and I still do not have gold. When I go to my account it says sorry there is a problem with xbox service and gives me a status
code 807b01f4. I looked it up and tried resetting my internet box and xbox console But still nothing. I tested my wired connection on my xbox and my status is all connected but on live my account has a service error. When I tested my wired network the second
time something popped up saying I can join xbox live but may be limited to certain things. I clicked more And a NAT error popped up saying to unplug my router or modem which I did earlier with the status code and it did nothing. Can I do anything else to fix
Hey there Kron! I'm sorry to hear about the Gold Membership issues.
As Blue said, yesterday there was a Service Alert up about having trouble upgrading your membership to Xbox Live Gold. It looks like things should be resolved now and you should be good
Are you still having issues upgrading your accounts? If so, please use the Contact Us page and set up a support call with a billing specialist. They'll be able to look int your account with you and get
things resolved. =)
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.