Just changed name and now can't connect

Alright I am Gamer stupid so I need detailed instructions. I changed my name online from what it gave me to OUSUCKS31.

I also added 800 points for a month. It was working perfectly fine earlier. My modem is good. Everything is connected and has been reset multiple times.

The message I am getting is this: Your XBOX LIve membership isn't valid. Please use a profile that contains a valid membership or recover your profile from XBOX Live.

 

I have a valid membership but as far as how to recover my profile while I am on the system, I have no idea. Can someone please help me?

 

Danny

 

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Last updated July 4, 2018 Views 3 Applies to:

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Hey mate, are you having this issue still? If so, I strongly recommend calling phone support for more information on what may be occurring with your account.

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