Just bought a router console banned

Hello, my name is Brandon I have bought an xbox 360 kinect from gamestop 3 months ago and I was playing offline so then I recently have bought a router and my xbox was banned I talk to GameStop they said, "no refunds I can try to buy another one" I didnt like this statement so Ive contacted an agent on xox support he said there was nothing I can do unless I go on forums. I really want to play on xbox live without console banned error can someone please help me. I am able to provide Console Id and Serial Number. Sincerely Brandon Lamar

 

Question Info


Last updated July 4, 2018 Views 0 Applies to:

Was the console new?

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.

If you have never had the console connected to LIVE before then Gamestop sold you a banned console. Take it back to the store and demand a refund or you will be taking legal action against them for selling it to you.

Consoles can not be unbanned, so the console must have been pre owned and banned before you owned it..

Did this solve your problem?

Sorry this didn't help.

Great! Thanks for marking this as the answer.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this response?

Thanks for your feedback.