Just a question about support

I'm sending my xbox 360 for repair and step 3 says to remove all accessories. does this mean the hard drive as well? also I'm from Canada so how long does it take? Please reply :)

 

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Last updated July 4, 2018 Views 1 Applies to:

I don't know enough about the repair process from other countries besides the United States, although I would assume it would take about what it takes for the united states which is typically 2-3 weeks.  As for accessories, remove everything from the console that isn't the console.  You want to send as little as you can that way it doesn't get lost in shipping or the repair center because there is a chance it may not get back to you.

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Everything ThunDEr WaFFle said is correct I just want to say clearly that no, you -DO NOT- send your Hard Drive.

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I agree with both the comments on top , you don't need to send your HDD because only your console is damaged.

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Just send the Console.  No wires, No Video/Audio Cable, No Hard Drive Attached.  Just the console itself.

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just the console nothing else. remove all accessories you may have plus your hard drive and cables.

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Make sure there's no game in the drive either

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