join xbox live

having trouble signing into xbox live for the first time.i made a new email and password on this website but when i use it on the xbox console it says THIS MICOSOFT ACCOUNT IS ASSOCIATED WITH A DIFFERENT XBOX LIVE PROFILE.TRY A DIFFERENT ACCOUNT.

 

Question Info


Last updated July 4, 2018 Views 4 Applies to:

Hello!

 

When you change your email address on the website, that is only for your contact preferences (For example, if Xbox LIVE send you a new information email etc...). To change your Windows Live account associated with your profile, follow these steps:

 

1.) Sign in to the account you wish to alter, then press the middle silver button on your controller  
2.) Press RB twice!
3.) Go down, and select 'Account management'  
4.) Go across twice, and select 'Account security'
5.) Select 'Change Microsoft account'
6.) Select Yes, enter the password for the email address shown (that is assigned to that account)
7.) Enter the email address you wish to change it to, and enter the password for that email address.

 

To change the account associated to your profile - it can only be done on the console of which has the profile on it.

 

Hope this helps!


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