When I made this Xbox account, I think that I put either my live account or my xbox account to Italy. And even though I had the Preferences set to English Language, whenever I connect to Xbox Live or I come on the xbox website, everything is in Italian. What's more, I did a lot of offers and got some Redeem Codes that don't work just because they don't work in Italy region.
How do I change this to UK? Is it from the live account or is it from Xbox?
Help would be gratefully appreciated. Thank you!