Italian to English

Hello!

When I made this Xbox account, I think that I put either my live account or my xbox account to Italy. And even though I had the Preferences set to English Language, whenever I connect to Xbox Live or I come on the xbox website, everything is in Italian. What's more, I did a lot of offers and got some Redeem Codes that don't work just because they don't work in Italy region.

How do I change this to UK? Is it from the live account or is it from Xbox?


Help would be gratefully appreciated. Thank you!

 

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Last updated July 4, 2018 Views 3 Applies to:

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Hello

Microsoft has finally opened the gates and now enable users to change the region of their Microsoft Account (formerly known as Live ID or Live Account).

Be warned though. Changing the region will have consequences:

  • Some of the services and content that you are currently benefiting from in the country originally registered may not also be available in the country you are willing to migrate to.
  • All of your current subscriptions, except for Xbox Live Gold if you had any, will be cancelled. You may lose the ability to re-download some, if not all, of the content in your download history.
  • Any content that you will subsequently download after the account is migrated will be subject to any applicable geofencing rules of your new location.

Microsoft also informs:

Please note that the migration process can take up to 6 weeks. During this time your account will not be available. No refunds will be given for any content that is lost during the migration.

So in order to change the Microsoft Account region, reach out to phone or chat support:
http://support.xbox.com/contact-us/#0:0:7

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Thank you for your answer, but I'm kind of a noob on this... I see my accounts.live is set to United Kingdom. So do I have to change it from someplace else?

Can I please have some steps of how to change the region?

I would highly appreciate it. Thank you!

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I don't intend to be mean, but I can please get a tutorial on how to do this? Thank you!

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You would need to use the link xbox360italy gave you to contact support. They will do the migration for you.

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I don't see that link anywhere...

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Hi there!  You can actually do it yourself online now. :) Here are the steps: Xbox LIVE Account Region Migration 

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